25 Years of Keeping Melbourne Businesses Connected
Our Story
How It Started. Why It Matters.
In August 2000, Greg Lipschitz founded Summit Internet with a straightforward conviction: Melbourne businesses deserved a telecommunications provider that would actually deliver what it promised.
The early days of Australian business internet were defined by broken commitments. Providers oversold capacity they did not have. Support meant waiting on hold for hours, only to be told the problem was someone else’s fault. Businesses were treated as account numbers, not as the operations that depended on their connection to function.
Greg saw a different path. Rather than reselling someone else’s bandwidth and hoping for the best, he set out to build Summit’s own network — infrastructure that Summit would own, operate, and be accountable for. It was harder. It was slower. It required real investment in towers, radios, fibre backhaul, and engineering talent. But it meant that when a Summit customer had a problem, Summit could fix it. No intermediaries. No excuses. No waiting for a third party to decide your business mattered enough to prioritise.
That decision — to own the network rather than rent it — has shaped everything Summit has done in the quarter-century since.
Our Journey
25 Years of Building Something That Lasts
- August 2000 — Summit Internet founded by Greg Lipschitz in Melbourne
- ACMA Carrier Licence #388 granted — Summit becomes a licensed telecommunications carrier
- Fixed wireless network built and expanded — Tower by tower, suburb by suburb, covering 500+ suburbs and 4,500+ km² of Melbourne
- Points of Presence in NEXTDC data centres — B2, M1, P1, and S1, providing low-latency connectivity to major cloud platforms
- Full product suite developed — Internet, hosted voice (FlexPBX), SIP trunking, 1300/1800 numbers, fax to email, mobile SIM plans, mobile broadband, and 4G backup
- Hundreds of businesses connected — Including Ray White, Dilmah, De Bortoli, Beacon Lighting, YMCA, and Sotheby’s Realty
Our Mission
Why Summit Exists
We exist to deliver business connectivity that works.
That sounds simple, and it should be. But in an industry where complaint volumes are surging, where the largest carriers are cutting support staff while raising prices, and where ‘business-grade’ has become a marketing label applied to residential services with a markup — actually delivering reliable connectivity is rarer than it should be.
Summit Internet exists because Melbourne businesses deserve a provider that:
- Owns the infrastructure their business depends on, and takes direct responsibility for its performance
- Understands business operations well enough to know that five minutes of downtime is not an inconvenience — it is lost revenue, missed obligations, and damaged trust
- Answers the phone when you call, with a local team that has the knowledge and authority to solve problems
- Delivers the complete package — internet, voice, mobile, and backup — so you never have to mediate a dispute between three providers while your business sits offline
Our Values
What We Stand For
Customers
Honesty
Curiosity
Passion
Communication
Deliver Awesomeness
What Makes Summit Different
Not a Reseller. Not a Call Centre. A Carrier.
We Own Our Network
We put our customers at the heart of everything we do, delivering solutions that create real impact & long-term partnerships.
We Are Business-Only
We do what’s right — even when it’s hard. Our reputation is built on trust, transparency, and accountability.
We Have Been Here for 25 Years
We bring energy and excellence to every project, going the extra mile to make sure our clients — and their customers — thrive.
We Deliver the Complete Package
We’re driven by purpose, not just performance. Every success is a team effort — powered by genuine care and collaboration.
We Are Local
We listen, we understand, and we respond with clarity. Communication is the foundation of every strong relationship we build.
Our Infrastructure
Built to Perform. Built to Last.
Fixed Wireless Network
Our fixed wireless network is the backbone of Summit Internet. Spanning 500+ suburbs across 4,500+ square kilometres of Melbourne, it provides business-grade connectivity with symmetric speed options, no shared congestion, and installation in as little as 10 business days.
Data Centre Presence
Summit maintains Points of Presence in four NEXTDC data centres:
- M1 — Melbourne
- B2 — Brisbane
- P1 — Perth
- S1 — Sydney
These PoPs provide low-latency connectivity to major cloud platforms including AWS, Azure, and Google Cloud.
ACMA Carrier Licence #388
Our carrier licence is not a formality. It reflects a legal and operational commitment to owning and maintaining telecommunications infrastructure to the standards required by the Australian Communications and Media Authority.
Our Team
Real People. Real Expertise. Right Here in Melbourne.
Summit Internet is not a faceless corporation and not a one-person operation. We are a team of network engineers, support specialists, account managers, and telecommunications professionals who share a common belief: that Australian businesses deserve a telco provider that treats them like partners, not ticket numbers.
We are large enough to deliver enterprise-grade infrastructure and small enough to know your name. That combination is increasingly rare in this industry, and we intend to keep it that way.
| Founded by | Greg Lipschitz, August 2000 |
| Headquarters | 4 King Street, Blackburn VIC 3130 |
| Support | 1300 049 749 |
FAQ
What does ACMA Carrier Licence #388 mean?
ACMA (Australian Communications and Media Authority) issues carrier licences to organisations that own and operate telecommunications network infrastructure. Carrier Licence #388 confirms that Summit Internet is a licensed carrier — not a reseller. We own the fixed wireless network our customers use, which means we control quality of service, fault resolution, and network upgrades directly.
Is Summit Internet a reseller?
No. Summit Internet is a licensed telecommunications carrier that owns and operates its own fixed wireless network. While we also provide services over NBN and other access technologies where appropriate, our core infrastructure is our own.
Where is Summit Internet based?
Our office and support team are located at 4 King Street, Blackburn VIC 3130. Our entire support operation is Melbourne-based — we do not use offshore call centres.
How long has Summit Internet been in business?
Summit Internet has been operating since August 2000 — more than 25 years. We are one of Melbourne's longest-standing independent business telecommunications providers.
What services does Summit Internet provide?
We provide a complete suite of business telecommunications services: Fixed Wireless Internet, Ethernet over Fibre, Business NBN, MPLS Private Networks, 4G with Static IP, Hosted PBX (FlexPBX), SIP Trunks, Fax to Email, Inbound 1300/1800 Numbers, Mobile SIM Plans, Mobile Broadband, and 4G Backup.
Does Summit only serve businesses in Melbourne?
Our fixed wireless network covers 500+ suburbs across the Melbourne metropolitan area. For services that are not geographically tied to our wireless network — such as Business NBN, Ethernet over Fibre, mobile SIMs, and hosted voice — we can serve businesses across broader regions of Australia.
Ready to Work With a Telco That Owns Its Network?
For over 25 years, Summit Internet has been building infrastructure, supporting businesses, and proving that telecommunications does not have to be a source of frustration. Talk to our Melbourne team and find out what reliable, locally supported business connectivity actually feels like.