Business NBN With the Support Your Provider Should Have Always Offered
Overview
NBN is the most widely available business internet option in Australia, and for many businesses, it is the right fit — particularly for smaller offices, branches in areas outside our fixed wireless coverage, and businesses with moderate bandwidth needs. The challenge is not the NBN connection itself. It is the experience of dealing with most NBN providers.
Summit Internet takes a different approach to business NBN. We do not just hand you an NBN connection and point you to a generic support queue. Every Summit business NBN plan includes a static IP address, is backed by our Melbourne-based support team, and can be bundled with our hosted PBX phone system, SIP trunking, business mobile SIMs, and 4G backup — all managed under one roof.
We are honest about this: if your business is within our fixed wireless coverage area, our fixed wireless service often provides a stronger connection with symmetric speeds, dedicated bandwidth, and faster installation. But where fixed wireless is not available, or where NBN meets your needs at the right price point, Summit’s business NBN gives you the same local support and business-focused service that our fixed wireless customers enjoy.
Key Benefits
Static IP Included
Every Summit business NBN plan includes a static IP address as standard. A static IP is essential for running VPNs, hosting services, configuring remote access, setting up CCTV systems, and maintaining reliable connections to cloud platforms that use IP-based security. Many providers charge extra for this or do not offer it at all.
Local Melbourne Support
When you call Summit, you reach our Melbourne-based team — not an overseas call centre and not a chatbot. Our support staff understand business connectivity, know our services inside out, and can resolve issues without escalating through multiple tiers. This is the single biggest difference between Summit’s NBN and buying from a big provider.
Bundle Internet, Voice, and Mobile
One of the most significant advantages of choosing Summit for your NBN is the ability to bundle it with our other business services. Add our hosted PBX phone system, and we prioritise voice traffic on your connection for clear, reliable calls. Add business mobile SIMs, and your entire team’s communications are on one invoice. Add 4G backup, and your business stays online even if the NBN drops out. One provider. One support number. One invoice.
Optional 4G Backup
NBN connections are reliable most of the time, but ‘most of the time’ is not good enough for businesses that depend on continuous connectivity for EFTPOS, cloud applications, or phone systems. Summit’s optional 4G backup provides automatic failover — if your NBN connection drops, your internet switches to 4G cellular within seconds.
Business-Grade Service, Not Residential
Summit is a business-only provider. We do not sell residential broadband, which means our support processes, network management, and service priorities are all designed around the needs of businesses.
Speed Tiers to Suit Your Needs
We offer NBN speed tiers ranging from 12/1 Mbps for light-usage sites up to 100/40 Mbps for busier offices. Our team will help you choose the right tier based on the number of users, the applications you run, and your growth plans.
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How It Works
Check Availability
NBN is available at the vast majority of Australian business premises. We will confirm your address is NBN-ready and identify the NBN technology type at your premises (FTTP, FTTC, FTTN, HFC, or fixed wireless).
Dedicated Fibre Path
Select the speed tier that suits your business.
← Swipe to compare →
| Speed Tier | Download | Upload | Best For |
|---|---|---|---|
| Basic | 12 Mbps | 1 Mbps | Light usage — email, web browsing, basic cloud access |
| Standard | 25 Mbps | 10 Mbps | Small offices — cloud applications, VoIP, moderate usage |
| Standard Plus | 50 Mbps | 20 Mbps | Growing teams — multiple concurrent users, video calls |
| Premium | 100 Mbps | 40 Mbps | Busy offices — heavy cloud usage, VoIP, video conferencing |
Step 3: Add Your Extras
- Hosted PBX cloud phone system
- SIP trunking for your existing phone system
- Business mobile SIMs
- 4G backup for automatic failover
- 1300 or 1800 inbound numbers
Step 4: Get Connected
For premises with existing NBN infrastructure, connection is typically straightforward. We manage the process and keep you informed on timeframes. Once connected, we configure your static IP, set up any bundled services, and hand over a working, tested connection.
Use Cases
Small and Medium Offices
For offices with 5 to 30 staff running standard business applications — email, Microsoft 365 or Google Workspace, cloud accounting, CRM platforms — business NBN at the right speed tier provides solid, reliable connectivity.
Branch Offices and Satellite Sites
Businesses Outside Fixed Wireless Coverage
Retail Shops and Hospitality Venues
Starter Businesses
Frequently Asked Questions
Should I choose NBN or fixed wireless?
If your premises is within Summit's fixed wireless coverage area, fixed wireless often provides a stronger business connection — with dedicated bandwidth, symmetric speed options, and faster installation. We will check your address and give you an honest recommendation.
Is a static IP really included?
Yes. Every Summit business NBN plan includes a static IP address at no additional charge. This is essential for VPN access, remote desktop connections, CCTV, and many business applications that rely on a consistent IP address.
What speeds will I actually get?
NBN speeds depend on the technology type at your premises (FTTP, FTTC, FTTN, or HFC) and network conditions. We are transparent about what you can expect — our team will assess your premises and advise on realistic speed expectations.
Can I add 4G backup?
Yes. Our 4G backup service provides automatic failover if your NBN connection drops. Your internet switches to 4G cellular within seconds, keeping your EFTPOS, cloud applications, and phone system running until the primary connection is restored.
Can I bundle NBN with a phone system?
Absolutely. Summit's hosted PBX cloud phone system is designed to work seamlessly with our NBN plans. We configure Quality of Service to prioritise voice traffic on your connection, ensuring clear call quality even when your internet is busy.
What contract lengths are available?
We offer a range of contract options. Contact our team on 1300 049 749 to discuss what works best for your business. We aim to offer flexibility rather than locking you in.
What if I want to upgrade to fixed wireless later?
If Summit expands our fixed wireless coverage to your area, or if you move to premises within our coverage footprint, upgrading from NBN to fixed wireless is straightforward. Our team handles the transition to make it as smooth as possible.
Why Choose Summit for Business NBN
Take the first step toward getting connected
Fill out your business details and our team will contact you with the best connectivity or communication solution for your needs.
The Same Support, Regardless of the Product
Honest Advice on What You Actually Need
A Complete Bundle Under One Roof
25 Years of Business Focus
Summit has been serving Australian businesses since 2000. We hold ACMA Carrier Licence #388 and operate our own fixed wireless network. Our experience and infrastructure ownership give us a depth of technical knowledge that pure NBN resellers cannot match.