Business NBN With the Support Your Provider Should Have Always Offered
Overview
Not every device that needs an internet connection has a fixed line plugged into it. Field workers carry tablets. Delivery drivers use data terminals. Vending machines process cashless payments. Pop-up sites need temporary connectivity. Laptops need internet on the train. All of these devices need data, and Summit’s mobile broadband plans deliver it on the Telstra Wholesale network without a voice plan attached.
Summit’s mobile broadband is a data-only SIM service designed for business devices that need internet connectivity but do not make phone calls. Choose from standard, banked or pooled data plans depending on how your devices consume data, and manage every SIM alongside your office internet, phone system and mobile phones on a single Summit account.
For businesses that already rely on Summit for fixed-line internet and voice, mobile broadband closes the last gap in your connectivity picture. Every device, every location, one provider.
Key Benefits
Static IP Included
Every Summit business NBN plan includes a static IP address as standard. A static IP is essential for running VPNs, hosting services, configuring remote access, setting up CCTV systems, and maintaining reliable connections to cloud platforms that use IP-based security. Many providers charge extra for this or do not offer it at all.
Local Melbourne Support
When you call Summit, you reach our Melbourne-based team — not an overseas call centre and not a chatbot. Our support staff understand business connectivity, know our services inside out, and can resolve issues without escalating through multiple tiers. This is the single biggest difference between Summit’s NBN and buying from a big provider.
Bundle Internet, Voice, and Mobile
One of the most significant advantages of choosing Summit for your NBN is the ability to bundle it with our other business services. Add our hosted PBX phone system, and we prioritise voice traffic on your connection for clear, reliable calls. Add business mobile SIMs, and your entire team’s communications are on one invoice. Add 4G backup, and your business stays online even if the NBN drops out. One provider. One support number. One invoice.
Optional 4G Backup
NBN connections are reliable most of the time, but ‘most of the time’ is not good enough for businesses that depend on continuous connectivity for EFTPOS, cloud applications, or phone systems. Summit’s optional 4G backup provides automatic failover — if your NBN connection drops, your internet switches to 4G cellular within seconds.
Business-Grade Service, Not Residential
Summit is a business-only provider. We do not sell residential broadband, which means our support processes, network management, and service priorities are all designed around the needs of businesses.
Speed Tiers to Suit Your Needs
We offer NBN speed tiers ranging from 12/1 Mbps for light-usage sites up to 100/40 Mbps for busier offices. Our team will help you choose the right tier based on the number of users, the applications you run, and your growth plans.
How It Works
Installation typically involves a fibre build to your premises (often at no cost on qualifying contracts), followed by configuration and testing by our team. Timeframes vary depending on the fibre build required, but our team will provide a clear timeline at the quoting stage and keep you informed throughout.
Check Availability
NBN is available at the vast majority of Australian business premises. We will confirm your address is NBN-ready and identify the NBN technology type at your premises (FTTP, FTTC, FTTN, HFC, or fixed wireless).
Dedicated Fibre Path
Select the speed tier that suits your business.
| Speed Tier | Download | Upload | Best For |
|---|---|---|---|
| Basic | 12 Mbps | 1 Mbps | Light usage — email, web browsing, basic cloud access |
| Standard | 25 Mbps | 10 Mbps | Small offices — cloud applications, VoIP, moderate usage |
| Standard Plus | 50 Mbps | 20 Mbps | Growing teams — multiple concurrent users, video calls |
| Premium | 100 Mbps | 40 Mbps | Busy offices — heavy cloud usage, VoIP, video conferencing |
Check Availability
- Hosted PBX cloud phone system
- SIP trunking for your existing phone system
- Business mobile SIMs
- 4G backup for automatic failover
- 1300 or 1800 inbound numbers
Check Availability
For premises with existing NBN infrastructure, connection is typically straightforward. We manage the process and keep you informed on timeframes. Once connected, we configure your static IP, set up any bundled services, and hand over a working, tested connection.
Use Cases
Businesses Running Cloud-First Operations
If your business has moved its critical systems to the cloud — CRM, ERP, accounting, document management, collaboration tools — then your internet connection is the single point of failure for your entire operation. Ethernet over fibre provides the guaranteed performance and reliability that cloud-first businesses require.
Offices With Heavy VoIP Usage
Real estate agencies, call centres, professional services firms, and any business that lives on the phone needs an internet connection that treats voice traffic as a priority. Summit’s Ethernet over fibre paired with our hosted PBX or SIP trunking delivers QoS-prioritised voice with guaranteed bandwidth — no dropouts, no jitter, no complaints from clients.
Multi-Site Head Offices
If your head office is the hub for multiple branch locations, it needs the highest tier of connectivity. Ethernet over fibre at your central site, combined with Summit’s fixed wireless or NBN at branch offices, creates a reliable hub-and-spoke network architecture. Add MPLS private networking for secure inter-site communication.
Data Centre Connectivity
Businesses with co-located infrastructure in NEXTDC or other data centre facilities benefit from Summit’s direct presence in these facilities. Our PoPs in NEXTDC M1, B2, P1, and S1 mean your office-to-data-centre connection is fast, direct, and low-latency.
Creative and Media Businesses
Design studios, video production companies, architecture firms, and any business that works with large files need symmetric bandwidth. Uploading project files, rendering to cloud services, and collaborating on large assets requires upload speeds that standard NBN simply cannot deliver. Ethernet over fibre makes upload bottlenecks a thing of the past.
Healthcare and Compliance-Driven Industries
Medical practices, legal firms, accounting offices, and financial services businesses all operate under compliance frameworks that demand reliable, secure connectivity. Ethernet over fibre with Summit’s DDoS protection and SLA provides the foundation for meeting these requirements.
Take the first step toward getting connected
Fill out your business details and our team will contact you with the best connectivity or communication solution for your needs.
Frequently Asked Questions
How is it different from standard NBN?
Standard NBN shares capacity among multiple users, which means your speeds can fluctuate — especially during busy periods. Ethernet over fibre gives you a dedicated connection with guaranteed speeds, symmetric upload and download, a formal SLA with fault resolution commitments, and no contention. It is a fundamentally different tier of service.
What speeds are available?
Ethernet over fibre supports a range of symmetric speed tiers, from 10/10 Mbps up to 1,000/1,000 Mbps and beyond. The right speed depends on your business requirements — number of users, applications in use, and growth plans. Our team will recommend the optimal tier during the quoting process.
How much does it cost?
Pricing depends on the speed tier, contract term, and your premises location. With NBN Enterprise Ethernet now offering zero-cost fibre builds at the vast majority of business premises, the upfront barrier has been significantly reduced. Contact our team on 1300 049 749 for a tailored quote based on your specific requirements.
How long does installation take?
Installation timeframes vary depending on whether fibre infrastructure already exists at your premises. For premises with existing fibre, activation can be relatively quick. Where a new fibre build is required, timeframes are typically 3 to 8 weeks depending on the distance and complexity involved. We will provide a clear timeline at the quoting stage.
Can I bundle it with phone services?
Absolutely — and we strongly recommend it. When your Ethernet over fibre and voice services (hosted PBX or SIP trunking) both come from Summit, we apply Quality of Service policies that prioritise your voice traffic. This means crystal-clear calls even when your internet connection is under heavy data load. It is one of the key advantages of having a single provider for both.
Is there a data cap?
No. Ethernet over fibre from Summit includes genuinely unlimited data. No caps, no shaping, no throttling.
What SLA do you offer?
Our Ethernet over fibre service is backed by a 99% uptime SLA with defined fault response and resolution windows. If we do not meet the SLA, service credits apply. Full details are provided in our Service Level Agreement document.
Get Dedicated Fibre That Performs as Promised
Guaranteed speeds, unlimited data, and the local support your business deserves. Talk to our team about Ethernet over fibre today.