Fax Without the Fax Machine

Summit Internet owns and operates Melbourne’s most extensive business fixed wireless network — covering 500+ suburbs across 4,500+ km². Fast symmetric speeds, 99% uptime guarantee, and connected in as little as 10 business days.

Overview

Fax is not dead — it is just moved to your inbox. In healthcare, legal, finance and government, fax remains a required communication channel for prescriptions, court documents, signed agreements and official correspondence. Summit’s Fax to Email service lets your business send and receive faxes without maintaining a fax machine, a dedicated phone line, or a toner budget.

Incoming faxes arrive as PDF attachments in your email. Outgoing faxes are sent by attaching a document to an email. Your existing fax number is ported across, so the people who fax you do not need to update their records. It is simple, affordable, and it works.



Key Benefits

No Hardware, No Maintenance

Eliminate the fax machine, the dedicated phone line, the paper, and the toner. Fax to Email runs entirely in the cloud. There is nothing to maintain, nothing to repair, and nothing that runs out on a Friday afternoon.

Keep Your Existing Fax Number

Your fax number stays the same. We port it to Summit’s network so every referral form, court cover sheet and supplier contact list remains accurate. No need to notify anyone of a number change.

Faxes in Your Inbox, Anywhere

Receive faxes as PDF attachments in your email — on your computer, tablet or phone. No more walking to the fax machine to check for incoming documents. No more faxes sitting in a tray for hours before someone notices them.

Send Faxes from Your Desk

Attach a document to an email, address it to the recipient’s fax number, and hit send. The document is delivered as a fax on the other end. No printing, no feeding pages through a machine, no busy signals.

Compliance-Ready

For industries where fax is a regulatory or practical requirement — medical referrals, prescriptions, legal filings, signed financial documents — Fax to Email keeps you compliant without the burden of legacy hardware.

Secure and Private

Faxes are delivered directly to the designated email address, not to an open tray in a shared office. Sensitive documents stay private and are stored digitally for easy, secure archiving.

How It Works

Sign Up and Port Your Number

Summit provisions your Fax to Email service and ports your existing fax number to our network. If you need a new fax number, we can provide one.

Receive Faxes

Incoming faxes are converted to PDF and delivered to your nominated email address (or multiple addresses). You receive them instantly, wherever you are.

Send Faxes

Compose an email, attach the document you want to fax, and send it to the recipient’s fax number using the Fax to Email addressing format. Summit converts it and delivers it as a standard fax.

Archive and Search

Because every fax is a PDF in your email, you automatically have a digital archive. Search, sort and store fax correspondence alongside the rest of your business communications.

Features

  • Inbound Fax to Email — Incoming faxes converted to PDF and delivered to one or more email addresses
  • Outbound Email to Fax — Send faxes by email with document attachments
  • Number Porting — Keep your existing fax number
  • New Number Provisioning — New local or national fax numbers available if needed
  • Multi-Recipient Delivery — Route incoming faxes to multiple email addresses simultaneously
  • PDF Format — All faxes delivered as universally compatible PDF files
  • Digital Archiving — Every fax stored in your email for easy search and retrieval
  • No Hardware Required — Entirely cloud-based, no fax machine or dedicated line needed

Use Cases

Medical Practices and Pharmacies

GP surgeries, specialists and pharmacies still rely on fax for referral letters, pathology results, prescriptions and inter-practice correspondence. Fax to Email keeps this channel open without a bulky machine in the consulting room, and ensures incoming faxes are seen immediately rather than sitting unnoticed in a tray.

Legal Firms

Court documents, signed agreements and inter-firm correspondence are frequently faxed in the legal profession. Fax to Email means solicitors can receive and send faxes from their desk — or from court — without returning to the office. Every fax is automatically archived as a PDF for the file.

Financial Services

Signed loan documents, authorisation forms and compliance paperwork often require fax transmission. Fax to Email lets financial advisers, brokers and accountants handle fax correspondence securely and efficiently from anywhere.

Frequently Asked Questions

No. Fax to Email works with your existing email client -- Outlook, Gmail, Apple Mail, or any other email application. There is nothing to install.

Yes. You can configure incoming faxes to be delivered to multiple email addresses simultaneously, so the right people see every fax as soon as it arrives.

All incoming faxes are delivered as PDF attachments, which can be opened on virtually any device.

Yes. Outbound faxes can be sent to both Australian and international fax numbers.

Faxes are delivered directly to your email inbox rather than printed on a shared fax machine, which improves document privacy. For additional security, we recommend using an encrypted email service.

Why Choose Summit for Fax to Email

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Part of a Complete Business Communications Suite

Fax to Email integrates with your Summit voice and internet services. One provider for your internet, phone system, fax and mobile — one bill, one support team, and no gaps between providers.

Local Melbourne Support

If you ever have an issue with your fax service, you call our Melbourne-based team. Quick, knowledgeable support from people who understand the service and your business.

Simple and Affordable

Fax to Email is one of the most affordable services Summit offers. There are no complex plans to navigate — it simply works, every day, without fuss.

Ready to Retire Your Fax Machine?

Set up Fax to Email in days. Keep your number, lose the hardware.