Hero Section
Business-Grade Internet for Wineries — Even Where Other Providers Cannot Reach
Your cellar door needs reliable EFTPOS. Your online store needs bandwidth. Your winery management system needs a connection it can count on. Summit Internet’s fixed wireless network was built for exactly this challenge — bringing proper business connectivity to locations that other providers have written off.
The Connectivity Challenge
Running a winery in Australia means accepting a hard truth about connectivity: the places that grow the best grapes are often the worst places to get reliable internet. Regional and semi-rural wine regions — from the Yarra Valley to the Mornington Peninsula and beyond — were not built with business-grade internet infrastructure as a priority. Many wineries are left with NBN fixed wireless (the satellite kind, not the business kind) or a connection that struggles to maintain basic functionality, let alone support the demands of a modern wine business.
And the demands are growing. Direct-to-consumer sales grew 23% in value in 2020-21, and that trend has not slowed. Your cellar door is not just a tasting room anymore — it is a shopfront that needs reliable EFTPOS, a POS system, and often a booking platform for tours and events. Your wine club members expect a smooth online experience when they update their preferences, manage their subscription, or place an order. Your winery management software — whether that is vinCreative, Vintage, or another platform — needs a connection that is stable enough to handle production records, inventory, and compliance reporting. And increasingly, your marketing depends on uploading high-quality photos and videos to social media, your website, and online marketplaces.
This is a lot to ask of a connection that drops out whenever the weather turns or the surrounding area gets busy during tourist season.
The frustration is compounded by the response you get from big telco providers when you raise the issue. A regional address typically means long wait times for installation, minimal service level guarantees, and support teams who treat your business-critical outage with the same urgency as a residential customer complaining about slow Netflix. For a winery where a lost weekend of cellar door trade can mean thousands in missed revenue, this is not good enough.
How Summit Helps Wineries
Fixed Wireless: Internet That Reaches Where Others Cannot
Summit’s fixed wireless network was purpose-built to deliver business-grade internet to locations where traditional infrastructure falls short. Unlike NBN fixed wireless (which is a shared, congested service), Summit’s fixed wireless provides a dedicated connection from your premises to our network via a small rooftop antenna. For wineries within our coverage area — including parts of the Yarra Valley and Melbourne’s outer-suburban wine-growing regions — this means genuine business-grade bandwidth with symmetric speed options, low latency, and none of the congestion that plagues shared NBN services.
This is not a compromise. It is a genuine alternative — and for many regional businesses, it is the best internet connection available.
4G Backup for Your Cellar Door
A visitor spends an afternoon tasting your wines, selects a case to take home, and reaches for their card. If your EFTPOS is down, that sale walks out the door. Tourists are not going to come back next weekend to pay. Summit’s automatic 4G backup sits alongside your primary connection and activates within seconds if the primary link fails. Your EFTPOS keeps processing, your POS keeps working, and your cellar door keeps trading. During peak events — vintage festivals, long weekends, harvest season — this backup is not a nice-to-have. It is revenue protection.
Connectivity for Your Online Store and Wine Club
With cellar door and online direct-to-consumer sales accounting for the majority of net revenue for many Australian wineries, your online presence is as important as your tasting room. Summit’s business-grade connection gives you the upload bandwidth to keep your website updated with new releases, push out email campaigns to your wine club members, process online orders reliably, and upload the photos and videos that tell your winery’s story. For wineries running e-commerce platforms alongside their cellar door POS, having a connection that handles both without dropping either is essential.
Winery Management Software That Stays Connected
Whether you are using vinCreative, Vintage, or another winery management platform, these systems work best with a stable, reliable connection. Production records, inventory tracking, Wine Equalisation Tax reporting, and compliance documentation all benefit from consistent connectivity. vinCreative’s hybrid mode — which keeps a local copy of data for when internet is slow or unavailable — is a smart failsafe, but it works best when the connection is reliable enough that offline mode is the exception, not the rule.
Multi-Building Coverage Across Your Property
Many wineries have connectivity needs spread across multiple buildings — the cellar door, the production facility, offices, and sometimes accommodation. Summit can design a solution that connects your primary building to our network and extends coverage across your property. Whether that is a single fixed wireless link serving your entire operation or a combination of technologies for different buildings, we work with your property layout to ensure coverage where you need it.
Services That Matter to Wineries
| Service | Why It Matters to Your Business |
|---|---|
| Fixed Wireless Internet | Business-grade internet for depots and warehouses in industrial areas where NBN falls short. Connected in as little as 10 business days. |
| Business NBN | Reliable NBN with static IP for office locations with good NBN infrastructure. |
| MPLS Private Networks | Secure, private connectivity between your head office, depots, and distribution centres. |
| 4G Backup | Automatic failover to keep dispatch and warehouse systems online during any primary connection outage. |
| Mobile SIM Plans | Fleet SIMs on the Telstra wholesale network for GPS tracking, driver devices, and mobile broadband. |
| Mobile Broadband | Dedicated data SIMs for fleet tracking units, in-cab tablets, and temporary site connectivity. |
| 4G with Static IP | Fixed IP address over 4G for remote site monitoring, security cameras, and IoT devices. |
| Hosted PBX (FlexPBX) | Professional phone system with hunt groups, after-hours routing, and voicemail to email for your admin and customer service teams. |
| Ethernet Over Fibre | High-capacity symmetric fibre for head offices and major distribution centres with heavy data demands. |
Frequently Asked Questions
How does fixed wireless compare to my current NBN connection?
Summit's fixed wireless is fundamentally different from NBN. It provides dedicated bandwidth to your premises — not shared with surrounding properties — with symmetric speed options that give you equal upload and download capacity. For a winery uploading photos, processing EFTPOS, running a POS system, and managing an online store simultaneously, the consistent performance of dedicated fixed wireless is a significant improvement over congested NBN.
Will 4G backup work at my cellar door?
4G backup operates on the mobile network. If you have reasonable mobile coverage at your cellar door location, 4G backup will work. We test mobile signal strength as part of our assessment process. In most Victorian wine regions, 4G coverage is sufficient for backup connectivity — including EFTPOS processing and basic POS operations.
Can you connect multiple buildings on my property?
Yes. We can design a connectivity solution that covers your cellar door, production facility, offices, and other buildings. Typically, we install the primary fixed wireless connection at one building and use secondary links or network extensions to reach other structures on the property. The exact approach depends on your layout, and we will assess this during the site survey.
What about during vintage and peak tourist season when we need more bandwidth?
Summit's fixed wireless delivers dedicated bandwidth, so your speeds do not degrade when the surrounding area gets busy — unlike shared NBN, which often slows during peak tourist periods. If you anticipate needing additional capacity for large events or peak season, we can discuss scaling your plan. The dedicated nature of the connection means your performance stays consistent regardless of what is happening around you.
De Bortoli uses Summit — can other wineries get the same service?
Yes. The same business-grade connectivity and support that De Bortoli relies on is available to any winery within our coverage area. Whether you are a boutique operation with a single cellar door or a larger producer with multiple buildings and a busy online store, we tailor the solution to your specific needs.
Why Wineries Choose Summit
Take the first step toward getting connected
Fill out your business details and our team will contact you with the best connectivity or communication solution for your needs.
Trusted by De Bortoli
De Bortoli Wines — one of Australia’s most respected family-owned wineries — trusts Summit Internet with their connectivity. When a winery of De Bortoli’s stature chooses Summit, it speaks to the reliability and quality of service we deliver to the wine industry.
Built for the Locations Other Providers Ignore
Summit’s fixed wireless network was engineered to connect businesses in locations where mainstream providers cannot deliver reliable service. For wineries in regional and outer-suburban areas, this is not just an advantage — it is often the only way to get a genuine business-grade internet connection. We have spent 25 years building a network that reaches where it matters.
Own Network, Real Accountability
Summit holds ACMA Carrier Licence #388. We own the network. We do not resell someone else’s infrastructure and hope for the best. When there is an issue, our engineers resolve it directly. For a winery that depends on connectivity for its cellar door, online sales, and daily operations, having a provider who actually controls the network makes a meaningful difference.
Local Support That Understands Regional Business
Our support team is based in Melbourne, not overseas. When you call 1300 049 749, you speak to someone who understands the connectivity challenges of regional and semi-rural locations, and who can help resolve issues without the runaround you get from larger providers. We know that a cellar door outage on a Saturday afternoon is not a low-priority ticket — it is a business emergency.
Keep Your Fleet Connected and Your Depots Online
Whether you need reliable depot internet, mobile SIMs for your fleet, or a backup connection that keeps dispatch running no matter what — Summit has you covered. One provider, one bill, one team that understands logistics.